Housing eTown is the result of a collaborative effort between various Government agencies to provide the general public with a one-stop gateway to information and services related to housing. The participating Government agencies are:

Ministry of National Development
Building and Construction Authority
Housing and Development Board
Urban Redevelopment Authority

Our vision is to be a one-stop information and service center for home seekers and residents.

Our Key Customers are:

	Home Seekers
	who wish to look for public or private housing information and services.
	Home Owners
	- who wish to look for information and services relating their living environment in and around their properties.
	Developers
	- who wish to develop their own property.

We have bundled housing related information and services into service packages, under common themes from our customers' perspective. You can find out what you require and carry out transactions pertaining to that theme from our service packages, without having to navigate to different websites.

A peep at what our service packages offer:

	Buying a Property
	Looking for a place to call your own? Given the wide range of homes available for sale in Singapore, you may wonder where you should begin your search. Here is a good place to start. In this service package, you can gather information you need about the availability and location of homes ranging from public housing units, executive condominium apartments to private residential homes.
	Subletting Your Property
	This service package provides information on subletting of whole HDB flats and rooms. It also allows flat owners to submit online applications for transactions relating to subletting of HDB flats and requests to check foreign subtenants' immigration and employment status.
	Selling a Property
	Thinking of selling your home? This service package provides the steps to guide potential sellers of HDB flats through the resale process: from pre-selling stage, to signing the Option to Purchase (contract for resale flat transaction) to attending the resale appointment and completion.
	Renting a Property
	Terms and conditions governing the rental of flats from HDB, and the rental housing schemes are featured in this service package. You can enquire about the Public Rental Scheme and Joint Singles Scheme for Rental Flats.
	Renovating your Home
	Iinformation on guidelines for renovating their HDB flats or private houses, list of HDB-registered contractors, renovation ideas, best practices in engaging a renovation contractor and pointers on renovation works. This service package will be an indispensable guide to help you plan and actualize your dream home.
	Moving House
	This service package serves to provide you with the necessary information concerning moving your house. Apart from physically relocating your personal belongings, you'll have to liaise with several government agencies so as to take care of your basic daily necessities like water and electricity. Here, you can seek information on how to apply for a telephone line, TV licence and utilities, re-directing of mails and also on HDB and URA season parking.
	Maintaining your Property
	Spalling concrete! Ceiling leakages! These are some of the common maintenance faults faced by homeowners. Do you want to know what causes spalling concrete and how to minimise its occurrence? This service package aims to provide a one-stop information service to homeowners with regards to the maintenance of their properties.
	Living In My Estate
	The surroundings for your ideal home are certainly one of the most important factors you would consider in fulfilling and enriching your housing aspirations. Discover about the amenities in your estate, leverage on services available and engage in activities within your community. This service package offers you a one-stop access to sites where you can find out more about your estate.
	Living With Neighbours
	Living in a densely populated and land scarce country, having good neighbourly ties really matters, especially so in a multi-racial society like Singapore. As such, this service package provides the necessary information on how to nurture harmonious relationships with your neighbours.
	Living With My Pets
	Owning a pet is a lifetime commitment. Take your responsibilities as a pet owner seriously. This service package links you to pet-related Government eServices and private sites for your convenience.
	Parking your Vehicle
	Vehicle owners after buying a vehicle will inevitably need to find a place to park their vehicles, either at their residence or place of work. Finding a place to park is just one of the many needs that they have to manage among others like paying their season parking fees, road tax, driving licence fee and fines. Time is precious and to save vehicle owners of these precious moments, all information and other related services from public service agencies are brought under one roof in this service package. It is just a click away to transact business with or obtain information from the various pubic service agencies.
	Estate Renewal Programmes
	While the government works on developing modern towns to house a Singaporean population with rising aspirations, the older estates are also being given a new lease of life through the various programmes implemented under the Estate Renewal Strategy (ERS). The key programmes under ERS include the Main Upgrading Programme, Lift Upgrading Programme, Interim Upgrading Programme Plus and Selective En bloc Redevelopment Scheme. These programmes complement each other in rejuvenating the older towns, and bringing about a higher quality of life for HDB residents. This service package provides information on the various HDB Renewal Programmes and their scope of upgrading.
	Developing your Property
	Thinking of developing your your property in Singapore? This service package provides important information for the developers to find out about the latest development, building rules and regulations. Furthermore, e-services are available in the service package for practitioners in the real estate industry to seek online approvals of their applications from URA, BCA and NParks.

	Living With Pets
	Owning a pet is a lifetime commitment. The decision to acquire one should therefore be a joint decision made by the whole family. Without everyone's agreement, the pet could end up unloved and unwanted. This service package provides the information on pet caring tips.
	Living With Neighbours
	Neighbours play a very important role in our lives. Good neighbours can help to take care of your children while you are running errands; and be the first person to alert us if something is amiss in our home. This service package provides the necessary information on how to nurture harmonious relationships with your neighbours.